---
title: Using Optymyse | Optymyse
description: Using Optymyse
---

[Skip to content](https://kb.optymyse.com/using-optymyse#main-content)

[![optymyse-pos](https://kb.optymyse.com/hubfs/optymyse-pos.svg)](https://kb.optymyse.com/)

Open main navigation

Close main navigation

- [Contact us](https://www.optymyse.com/)

[Contact us](https://www.optymyse.com/)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Optymyse](https://kb.optymyse.com/)
2. [Using Optymyse](https://kb.optymyse.com/using-optymyse)

# Using Optymyse

## Getting Started

- [Setting up Users in Optymyse](https://kb.optymyse.com/setting-up-users-in-optymyse)
- [Setting up a New Display or Agile Instance](https://kb.optymyse.com/setting-up-a-new-display-or-agile-instance)

## Optymyse Display and Agile

- [Optymyse Agile](https://kb.optymyse.com/optymyse-agile)
- [Optymyse Display](https://kb.optymyse.com/optymyse-display)

## Installation

- [Installation Checklist for Optymyse Version 6](https://kb.optymyse.com/installation-checklist-for-optymyse-version-6)

## Permissions

- [An Introduction to Permissions](https://kb.optymyse.com/an-introduction-to-permissions)

## Triggers

- [How to setup triggers - step by step](https://kb.optymyse.com/how-to-setup-triggers-step-by-step)
- [Triggers - An Overview](https://kb.optymyse.com/triggers-an-overview)

## Optymyse Director - Designer

- [Advanced Calculation Syntax](https://kb.optymyse.com/advanced-calculation-syntax)
- [How to add a % symbol to a value if the percentage calculation has already been done on the data source](https://kb.optymyse.com/how-to-add-a-symbol-to-a-value-if-the-percentage-calculation-has-already-been-done-on-the-data-source)
- [Data Output Options - Simple and Calculated Values](https://kb.optymyse.com/data-output-options-simple-and-calculated-values)
- [How to filter an agent grid to only show agents in a specific group](https://kb.optymyse.com/how-to-filter-an-agent-grid-to-only-show-agents-in-a-specific-group)
- [Using The Multicontent Element](https://kb.optymyse.com/using-the-multicontent-element)
- [Using Dynamic Grids](https://kb.optymyse.com/using-dynamic-grids)

See less ▼

## Features

- [Optymyse 6 Feature List](https://kb.optymyse.com/optymyse-6-feature-list)

- [Using Optymyse](https://kb.optymyse.com/using-optymyse#main-content)

    - [Getting Started](https://kb.optymyse.com/using-optymyse#getting-started)
    - [Optymyse Display and Agile](https://kb.optymyse.com/using-optymyse#optymyse-display-and-agile)
    - [Installation](https://kb.optymyse.com/using-optymyse#installation)
    - [Permissions](https://kb.optymyse.com/using-optymyse#permissions)
    - [Triggers](https://kb.optymyse.com/using-optymyse#triggers)
    - [Optymyse Director - Designer](https://kb.optymyse.com/using-optymyse#optymyse-director-designer)
    - [Features](https://kb.optymyse.com/using-optymyse#features)
- [Purchasing](https://kb.optymyse.com/purchasing#main-content)

    - [Accounts and Billing](https://kb.optymyse.com/purchasing#accounts-and-billing)
    - [Getting Started](https://kb.optymyse.com/purchasing#getting-started)
    - [Licensing](https://kb.optymyse.com/purchasing#licensing)
    - [System Requirements](https://kb.optymyse.com/purchasing#system-requirements)
- [Installation and Deployment](https://kb.optymyse.com/installation-and-deployment#main-content)

    - [Hardware Options](https://kb.optymyse.com/installation-and-deployment#hardware-options)
    - [Connector Configuration](https://kb.optymyse.com/installation-and-deployment#connector-configuration)
    - [Cloud Installation](https://kb.optymyse.com/installation-and-deployment#cloud-installation)
    - [PBX Configuration](https://kb.optymyse.com/installation-and-deployment#pbx-configuration)
    - [Local Installation](https://kb.optymyse.com/installation-and-deployment#local-installation)
- [Support](https://kb.optymyse.com/support#main-content)

    - [Connector Metrics](https://kb.optymyse.com/support#connector-metrics)
    - [Information](https://kb.optymyse.com/support#information)
- [Troubleshooting](https://kb.optymyse.com/troubleshooting#main-content)

    - [Connectors](https://kb.optymyse.com/troubleshooting#connectors)
    - [General](https://kb.optymyse.com/troubleshooting#general)
    - [Optymyse Director Software](https://kb.optymyse.com/troubleshooting#optymyse-director-software)

<https://www.linkedin.com/company/optymyse> <https://www.instagram.com/optymyse> <https://www.youtube.com/@Optymyse> [mailto:hello@optymyse.com](mailto:hello@optymyse.com)

Copyright © 2025 Optymyse Ltd. All Rights Reserved.