Support

Connector Metrics

• Mitel MiVoice Connect (was Shoretel ECC) Metric List
• Avaya Metric List- Covers CMS and IQ
• 8x8 PBX Metric List
• Cisco UCCX Metric List
• OSCC (Unify/Siemens) Metric List
• Avaya ACCS Metric List
• AWS Connector Metric List
• Mitel MiContact Center Business Metric List

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Information

• SLAs
• How does licensing work in version 6?
• Managed Service